Request a New PIN
For verification, please enter your College Illinois!
Account Number and click "Submit". For security purposes, you will then be asked to provide the response to the PIN hint
you established during your initial login.
Upon successful submission of your hint response, a new, temporary PIN will be e-mailed to the current e-mail address
on file with the program.
IMPORTANT NOTICE:
If the e-mail address on file is not current and needs to be updated, the program requires a written, request signed by
the account owner, along with the new e-mail information, be submitted before your PIN can be reset.
Once your e-mail address has been updated, you must re-request a PIN Reset online.
Requests can be faxed to College Illinois! at 1-800-519-4652 or mailed to P.O. Box 44030, Jacksonville, FL 32231-4030. Please allow 5-7 days for processing of your request.